See who called, who booked, and who didn't

call outcome tracking
for service businesses

More than call tracking. Patch shows you what actually happened on every call.
Know who booked, who didn't, and whether your marketing spend drives real buyers.
Segment calls by speed-to-lead, keyword, time-of-day, and more.
Filter out the tire-kickers and spammers instantly. Optimize Google Ads around
real outcomes with offline conversion imports.

Get a Free Call Audit

Works With the Phone System You Already Use.

No plug-ins. No fake numbers. No scripts. No headaches.
Patch connects easily to your existing VoIP line.

For Businesses in Scale Mode.

Built for service-based businesses with over $1M in revenue.
Patch gives you the certainty you need to know your marketing drives real ROI. Save hours on call reviews and reporting.

Get the answers you need, without the busywork.

    Skilled Trades

  • Contractors

  • Plumbing

  • Electrical

  • Roofing

  • HVAC

    Healthcare

  • Dental practice

  • Denture clinics

  • Physiotherapy

  • Urgent care

  • Chiropractor

    Professional Services

  • Legal

  • Financial

  • Advisory

  • Accounting

  • Real Estate

Is Patch right for your Business?
Book A Free Demo.

Book a Free Demo

See The Outcome of Every Customer Call.

For companies that book most of their work from inbound calls, Patch shows you:

  • Which new callers were legit buyers
  • How often qualified calls turn into booked work
  • How much business comes from new vs repeat customers

Track Unlimited Calls

More calls = better data. It’s really that simple. Patch features unlimited calls so the more calls you get, the easier it is to answer key questions like:

  • Does our marketing work?
  • Will we meet our sales goals?
  • How many leads do we close vs lose?

Easy Reporting, No Headaches.

Patch does the work that you don’t want to without spending hours:

  • Listening to call recordings
  • Reading call transcripts
  • Qualifying leads manually

100% Secure.
Zero Data Retention.

Patch was built from the beginning to be privacy forward.

  • No audio storage

  • No transcript storage

  • Sensitive data is sanitized

Safe for Law Firms, Medical Practices, Financial Services and more.

Run a Free Call Audit:

Audit every call to your business free for the next 30 days without:

  • Changing phone numbers
  • Adding scripts
  • Buying additional lines
  • Changing your workflow or phone setup

Patch is 100% safe to use. No data retention.

Run Free AuditSet It Up For Me

  • 1

    Create a Free Patch Account

    Patch is free for 30 days.

  • 2

    Connect Your VoIP

    One-click integration.

  • 3

    Turn on recordings

    Don't worry. Patch doesn't store any personal data, audio or transcripts.

  • 4

    View your data

    Check-in anytime. Get all the data that really matters in one simple dashboard.

Patch vs Call Tracking

Traditional call trackers tell you where the call came from.
Patch tells you what actually happened on the call.

PatchCall Trackers
Tells you the outcome of each call? YesNo
Categorizes high-intent vs low-intent callersYesNo
Requires listening to audio files or reading transcriptsNoYes

Patch vs VoIP "AI" Tools

AI tools analyze conversations for coaching purposes.
Patch tells you how many inbound callers became paying customers.

PatchVoIP "AI"
Calculates your close rate? YesNo
Categorizes high-intent vs low-intent callersYesNo
Requires listening to audio files or reading transcriptsNoYes

Who is Patch for?

Patch exists for teams who need clarity about results, not activities and deliverables.

  • Founders & CEOs

    Get a clear read on whether phone calls represent real demand. Patch helps owners make confident decisions about growth, staffing, and spend without relying on anecdotes or gut feel.

  • Marketing Leaders

    See whether campaigns drive real buyers or junk calls. Patch separates call quality from call volume so marketing performance is evaluated before downstream handling affects outcomes.

  • Ops & Revenue

    Understand where legitimate callers are being missed. Patch highlights breakdowns in demand capture at a system level without turning into agent monitoring or coaching software.

  • Agencies

    Demonstrate the quality of inbound demand you generate. Patch provides a neutral view of call quality so performance discussions stay grounded and defensible.

Pricing

Plans for every business, starting with a free trial.

  • Free Plan

    $0

    Get 30 days of call analysis free.

    • 30 days of call analysis

    • 1 VoIP account

    • All features

  • Starter

    $29.99/mth

    For single-location SMBs

    • Unlimited calls

    • 1 VoIP account

    • All features

  • Plus

    $99/mth

    Track multiple businesses

    • 3 VoIP lines

    • Unlimited calls

    • All features

FAQs

No. Patch works alongside your call tracker and CRM to answer a different question: did the caller book.

No. Patch works with your existing VoIP number. If you use RingCentral, Dialpad, Aircall or Quo (formerly Openphone), you can use patch.

No. Patch analyzes calls and stores the outcome, not the raw recording or transcript.